Increase participant retention with a better payout experience
Build participant payments into your platform. GiveCard issues reloadable physical and virtual Visa cards and sends bank transfers, triggered by what participants do in your software. GiveCard's in-house team handles support for participants.
Participants shouldn't wait to get paid
When a payment depends on someone checking completions and sending money by hand, participants wait. That wait becomes part of how they experience the study.
With GiveCard, payments go out from inside the software your customers already use, and participants can get access to funds within seconds.
Fast for participants, and inside your product this quarter
Paid within seconds, in their language
Virtual cards arrive by email and can be added to Apple Wallet or Google Wallet. Participants don't need a bank account, and recipient-facing materials are human-translated into 16+ languages.
Participant payments on this quarter's roadmap
Get up and running in two to five days with the no-code portal, or one to two weeks with a full API integration.
Payments inside your product, under your brand
Surface cards in iframes within your own product, with your branding on cards, recipient communications, and recipient-facing portals.
Set the rule once, and payments follow
01.
A participant completes a step in your platform
For example, a finished survey, or another action or backend condition in your system.
02.
GiveCard pays them automatically
It can issue a card, load funds, or start a bank transfer, as a one-time, scheduled, or recurring payment.
03.
Every step is logged
Each action carries exact timestamps and user attribution, ready for audits and monitoring.
How organizations are using GiveCard
How the University of Chicago pays survey participants in seconds
At Chapin Hall, a policy research institute at the University of Chicago, staff used to check REDCap survey completions daily, verify eligibility, and trigger each payment by hand. GiveCard built a direct integration with REDCap. When a participant completes their monthly survey, the integration detects the submission and loads funds to their card, with no admin action needed. Participants receive their payments within seconds, and the research team saves hours of admin work each week.
“GiveCard has allowed us to automate survey payment for survey completion, ensuring our participants get paid in a timely manner for their contributions to research. This is extremely valuable when working with vulnerable populations who may rely on research incentives for basic needs. Prioritizing timely payment is not only person-centered, but ethical.”
Dr. Sara Semborski, University of Chicago
Built for the questions a study team will ask
Participant data
GiveCard does not require personally identifiable information from recipients. It needs an email address for a virtual card, a mailing address for a physical card, or bank details verified through GiveCard Intake for a bank transfer.
Attach your own identifiers, such as a study or patient ID, to cards and to transaction events.
Money and compliance
Cards are issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Funds are FDIC insured up to the standard limit.
24/7 fraud monitoring, and GiveCard handles disputes end to end.
The 1099 Tax Compliance Suite automates W-9 collection, 1099 creation, and e-filing when participants pass IRS reporting thresholds.
Build participant payments on GiveCard's API
With GiveCard's API suite, you can trigger payments from events in your platform, show cards inside your product in iframes, and get transaction-level spend data by webhook in real time. If your customers run studies in REDCap, GiveCard's REDCap integration can pay participants when they complete a survey.
Want sandbox access? Mention it in the form and we'll set it up after a short call.
Questions we hear from teams building participant payments
How fast do recipients get paid?
Recipients can get access to funds within seconds.
How does someone receive and use their card?
Physical cards ship in bulk to a location for in-person pickup or directly to each recipient's mailing address. Virtual cards arrive instantly in the recipient's email inbox and can be added to Apple Wallet or Google Wallet for tap-to-pay right away.
Can recipients without a bank account use a GiveCard?
Yes, a recipient does not need to have a bank account to be able to receive and use a GiveCard.
Do you support languages other than English?
Recipient-facing materials are human-translated into 16+ languages. Our live support utilizes live translation services that provide coverage over most languages.
What information do you need about the people we are paying?
GiveCard does not require personally identifiable information from recipients. It needs an email address to deliver a virtual card, a mailing address to deliver a physical card, or bank details collected and verified through GiveCard Intake for a bank transfer.
Can we offer cards inside our own product?
Yes, GiveCard offers an API suite that allows you to surface cards in iframes within your own product.
Can we set up recurring or scheduled payments instead of one-off loads?
Yes. Loads can be one-time, scheduled for a future date, or recurring.
Can we get real-time data on transactions as they happen?
Yes, transaction-level spend data is available via webhooks in real time for API customers, and is already surfaced in real time in the reporting tab of our no-code dashboard.
Do you handle 1099s?
Yes, we provide a 1099 Tax Compliance Suite that automates the W-9 collection, 1099 creation, and e-filing of those records.
Paying participants from your platform?
Tell us what your platform does for trials, how participants get paid today, and roughly how many payments a month. We'll come back with a plan to build payments into your product.
Colin or someone on the team will reply within one business day.
Already a GiveCard cardholder? Email support@givecard.io or call 908-529-0955, available 24/7.
Cards are issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc.